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TD BANK GROUP

Customers can bank even longer at Canada's Comfortable Bank

3 minute read
By TD Bank Group
• Jun 6, 2007
TD Canada Trust announces even more convenient banking hours at branches across Canada TORONTO, June 6 /CNW/ - TD Canada Trust today announced that it is increasing its branch hours across the country. Beginning November 1, 2007, more than 800 TD Canada Trust branches will be open Monday to Saturday at 8:00 am, serving customers at least 62 hours a week, including 8:00am to 4:00 pm every Saturday. TD Canada Trust, with its promise of being, "open earlier, open later, open longer," already has the longest open hours of any bank in the country. "We've had the longest branch hours of any bank in Canada since TD and Canada Trust came together in 2001," says Tim Hockey, Group Head Personal Banking, Co-Chair Td Canada Trust. "Longer hours have been a very popular feature of the service we offer to customers. In fact, we talk to 8,000 customers a week and they tell us the convenience of longer hours is one of the things they like the most about us. We try to give our customers more of what they love, so we decided to make our service even more convenient for them." A recent poll conducted among Canadians from all regions of the country showed that 97% prized convenient hours of operation. TDCT's own research shows that, along with good service and choice, convenience is the main attribute customers look for in a bank. "Longer hours just make sense for our customers. It's one of the many choices we offer, along with 24/7 online banking, Green Machines, telephone banking and a large network of conveniently located branches. Our customers visit their branches for many different reasons, including financial planning, home or line of credit purchases, and small business advice. And with today's hectic lifestyles and busy schedules, they really appreciate the flexibility of extended hours," adds Hockey. Starting November 1, 2007, at least 800 TD Canada Trust branches will serve customers 62 hours a week or more and be open at 8:00 am Monday to Saturday and 8:00 am to 8:00 pm Thursdays and Fridays. Additionally, more than 900 branches will now be open every Saturday from 8:00 am to 4:00 pm. Having even longer hours also means TD will be hiring hundreds of people across the country, creating job opportunities in many communities. Recognized for superior customer service by Synovate and J.D. Power, TD Canada Trust serves approximately 10 million personal, small business and commercial banking customers across Canada through an expanding network of more than a thousand conveniently located branches and 2500 Green Machine ABMs, over the telephone with EasyLine, and online through the award-winning EasyWeb. The fastest growing branch network in Canada, TD Canada Trust opened 31 new branches in 2006 and will open more than 30 new branches this year in communities across the country. In addition, TD announced earlier this year that it will ensure there are Green Machines on or near every major college and university campus in the country. The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Financial Group. TD Bank Financial Group serves more than 14 million customers in four key businesses operating in a number of locations in key financial centres around the globe: Canadian Personal and Commercial Banking, including TD Canada Trust; Wealth Management, including TD Waterhouse and an investment in TD Ameritrade; U.S. Personal and Commercial Banking through TD Banknorth; and Wholesale Banking, including TD Securities. TD Bank Financial Group also ranks among the world's leading on-line financial services firms, with more than 4.5 million on-line customers. The Bank had $397 billion in assets as of April 30, 2007. The Toronto-Dominion Bank trades on the Toronto and New York Stock Exchanges under the symbol "TD", as well as on the Tokyo Stock Exchange. For further information: Kelly Hechler, Media Relations, Corporate and Public Affairs, TD Bank Financial Group, (416) 982-2469, kelly.hechler@td.com

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