TD Canada Trust announces that select branches in Hamilton-Niagara region will now be open on Sundays
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More than 66% of Ontarians find it hard to get errands done during the week and more than 45% are busier now than they were five years ago
HAMILTON, ON, Feb. 7 /CNW/ - Pick up the groceries. Shop for appliances. Renew your mortgage. Sundays have changed.
Responding to its customers' evolving needs, TD Canada Trust is changing the landscape of retail banking by opening six branches in the Hamilton-Niagara region on Sundays, starting February 13, 2011. Sunday banking is the latest initiative in the bank's long history of being at the forefront of customer service, with the first full-service ATM, Saturday banking and now Sunday banking.
"We're proud to be the only bank in Canada open on Sunday in hundreds of locations. It's important to us to offer the most convenience and the best service to customers," said Kerry Peacock, Executive Vice President, Branch Banking, TD Canada Trust. "For years we've been open 50% longer than our competitors. It's been great for our customers, who love the option of banking when it's convenient for them, which is why we're moving to Sunday hours as well. Being open Sundays is about working around people's lives."
TD Canada Trust research shows that 66% of Ontarians find it hard to get errands done Monday to Friday. Four-in-ten (44%) run errands on weekends, so providing banking services to customers when it suits them is essential. Additionally, 45% of Ontarians say they are busier than they were five years ago, 26% are juggling more work and 37% are juggling more family responsibilities.
"We talk to our customers every day and see first hand how busy their lives are," she added. "We hope that opening hundreds of our branches on Sundays will give them a little more breathing room."
"Although online and mobile banking are on the rise, Ontarians, including those living here in the Hamilton and Niagara region, still need and want face-to-face advice and support in their day-to-day banking," said Ron McInnis, Regional Vice President, Central Ontario Region, TD Canada Trust. "They want a relationship with their bank that helps them understand how to manage their money and their credit, how to run their business, how to buy a home, and how to plan for the future. We're very pleased to be able to offer that to customers seven days a week."
The top five banking-related activities that Ontarians would prefer to do in a branch instead of online or by phone are:
- Signing a mortgage
- Getting financial advice
- Setting up a loan
- Buying investment products
- Renewing a mortgage
All these services will be available to TD Canada Trust customers on Sundays.
TD Canada Trust will open the following branches on Sundays:
HAMILTON
Upper James & Delta
1565 Upper James
L9B 1K2
Barton & Kenilworth
1311 Barton St E.
L8H 2V4
NIAGARA FALLS
Dorchester & Lundy's Lane
5900 Dorchester Rd.
L2G 5S9
ST. CATHARINES
The Pen Centre
240 Glendale Ave
L2T 2L2
WATERDOWN
Waterdown Shopping Centre
255 Dundas St. E
L0R 2M0
STONEY CREEK
800 Queenston Rd
L8G 1A7
To find the location closest to you, please consult the branch locator: http://www.tdcanadatrust.com/locator/index.jsp
Click here to watch a video about seven day banking.
About the TD Canada Trust Sunday Banking Research
From January 25 to 26, 2011, Angus Reid Public Opinion conducted an online survey among 1,013 randomly selected Canadian adults, including 381 Ontarians, who are Angus Reid Forum panellists. The results have been statistically weighted according to the most current education, age, gender and region census data to ensure a sample representative of the entire adult population of Canada.
About TD Canada Trust
TD Canada Trust offers personal and business banking to more than 11.5 million customers. We provide a wide range of products and services from chequing and savings accounts, to credit cards, mortgages and business banking, to credit protection and travel medical insurance, as well as advice on managing everyday finances. TD Canada Trust makes banking comfortable with award-winning service and convenience through 24/7 mobile, internet, telephone and ATM banking, as well as in over 1,100 branches - most open 8 'til late and many now open Sunday. For more information, please visit: www.tdcanadatrust.com. TD Canada Trust is the Canadian retail bank of TD Bank Group, the sixth largest bank in North America.