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• Dec 20, 2023

When you do business with TD Bank, America's Most Convenient Bank®, you're entrusting us with some of your most valuable assets. That is a responsibility we take extremely seriously.

TD Bank operates from a position of financial strength and security—with a longstanding focus on prudent risk management— and we hold ourselves to high standards of integrity, ethics and compliance.

Above all, we are committed to our customers, our communities and our colleagues.

We're committed to making things easier by connecting with customers on their terms, when, where and how they choose and we aim to deliver ease, value and trusted advice.

We empower our colleagues to grow their skills, gain new perspectives, and create impact at work and in their community.

This is a look back at how we delivered for our customers, our colleagues and our communities in 2023.

TD Opens First Retail Store in Charlotte

TD Bank opened its doors to the Queen City with much fanfare, as the bank cut the ribbon on its first retail store on 6611 Carmel Road. During the two-day celebration, TD brought plenty of surprise and delight to Charlotte, showing the community what its WOW! culture is all about.

The steady pace of customers throughout the day were drawn in by music, dancing, food and even a photo and autograph opportunity with NASCAR and Spire Motorsports driver Corey LaJoie and a custom, TD-wrapped Chevy Camaro NASCAR vehicle.

Read the full story here.

TD Bank Introduces Two New Credit Cards with Launch of Revamped Portfolio

TD Bank announced the launch of a new suite of credit card products that included two new credit card types as well as improvements to existing customer favorites, building on TD's growing momentum in the credit card space.

The launch introduced TD Clear, a no-interest credit card that charges a simple monthly fee— the first of its kind in the U.S. market—as well as TD FlexPay, TD's most flexible credit card to date with increased payment flexibility and generous balance transfer offers. The new credit card offerings complemented the enhancements also made to the existing TD Double Up and TD Cash credit cards.

Read the full story here.

Recognizing National Disability Employment Awareness Month: John's Crazy Socks

As a young man with Down syndrome, John Cronin knew it would be harder to find a job, so he decided that he would create a job for himself.

More than twice as many people with disabilities are unemployed as those without disabilities. John's father, Mark, wanted him to beat the odds, and the two got their new business, John’s Crazy Socks, up and running quickly in 2016. Today, John’s Crazy Socks has 34 employees, 22 of whom have disabilities, including Down Syndrome, Cerebral Palsy, and autism and is now a multi-million-dollar enterprise that has delivered socks to 88 countries.

Read the full story here.

Celebrating Black Small Business Month: Brennah Lambert and LesbiVeggies

When 15-year-old Brennah Lambert opened her first bank account at TD in 2012, she did it because her mother and grandmother were customers, and there was a location close to home.

She certainly could not have imagined the journey she would take in the next decade that included obtaining a TD small business loan to expand her rapidly-growing restaurant enterprise, LesbiVeggies, a plant-based, gluten-free restaurant and catering business located in Audubon, N.J.

Read the full story here.

Purchasing A Home: 5 Myths Debunked

For many people, the American dream includes homeownership, yet countless Americans believe purchasing a home is beyond their reach. “But that’s often not the case,” says Michael Innis-Thompson, Head of Community Lending & Development and the Fair Lending Center of Excellence at TD Bank.

In his role at TD Bank, Michael has found five common, homebuying myths and counters them with the "real story."

Read full story here.

When You Travel Overseas - Be Smart About Your Money

International travel bookings increased more than 200% from 2022, according to AAA data released in April.

This means if you are traveling overseas, you will have to do a lot of planning to make sure your trip proceeds without any issues. One aspect many fail to consider until the last minute involves financial details of how much cash you will need and the best way to plan ahead of time.

Here are some tips on how to be smart about your money while traveling abroad from James Wolanski, Managing Director, TD Bank Global Foreign Exchange.

Read full story here.

How to Heal from the High Emotional Costs of Financial Scams

Financial fraud normally occurs out of public view and many victims feel isolated and ashamed. The United States Department of Justice estimates that only 15% of victims of financial fraud report the crime because they are embarrassed, feel guilty or think nothing can be done.

It’s typical for victims of financial fraud to experience all these emotions according to Dr. Traci Williams, a board-certified psychologist and certified financial therapist. Although most financial fraud victims feel a range of emotions, the length and intensity of these feelings can vary widely. Some victims of financial fraud are upset for a few days and move on while others may develop full-fledged Post Traumatic Stress Disorder (PTSD). Some victims may have an uncomfortable relationship with money for years after experiencing financial fraud.

Dr. Williams provides tips to help people recover and repair their relationship with money.

Read the full story here.

Career Opportunities for Adults with Disabilities: Manny's Story

After years of job hopping, Manny Finale was ready to find a better opportunity. But since he was diagnosed with Asperger’s Syndrome, a condition on the autism spectrum which can cause difficulty with social interactions, he needed help. That’s when his parents reached out to The de Moya Foundation in Miami, Florida, a nonprofit committed to creating employment opportunities for young adults with disabilities.

Lileana “Lily” de Moya, who runs the foundation, reached out to TD Regional leadership in Miami and they connected Lily with Paul Raun, TD Bank Store Manager in Dade County. Today, Manny has been employed at TD for over seven months now and is growing his career with TD.

Read the full story here.

New Doula Reimbursement is Key to TD’s Comprehensive Benefits

At TD, we're committed to supporting our colleagues' health and well-being by offering a range of benefits and programs to support their various needs and preferences. TD now offers reimbursement for doula services to colleagues and their covered dependents enrolled in a TD medical plan who are expecting the birth of a child.

Doulas are professionals trained in childbirth who can offer guidance and support for women during pregnancy, birth, and the days that follow the birth of a child.

Read the full story here.

Meet the Heroes Fighting to Make Housing More Affordable for Everyone

Housing costs in America are less affordable today than at any time in over a century – and are unlikely to improve anytime soon. In 2020, 30% of all households had “unaffordable” rent or mortgage payments, defined as exceeding 30% of monthly household income, according to Harvard University’s annual State of the Nation’s Housing report.

This is why it's even more important to stand behind organizations that are making inroads in affordable housing. Housing for Everyone is the TD Charitable Foundation's annual competition providing grants to nonprofits across the US for affordable housing initiatives.

Check out the updates from three of our 2022 winners.

Read the full story here.

Braxton Fleming: A Story Through the Eyes of a 'Shark Tank' Game-Changer

Last October, Braxton Fleming became the first transgender Black man to receive funding from not one, but two Sharks -- Barbara Corcoran and Mark Cuban for his inspiring brand, Stealth Bros & Co., a company that creates luxury kits and bags for hormone therapy.

Braxton has been an inspiration to the LGBTQ2+ and Black communities. But much like his "Shark Tank" journey, Braxton said his professional journey was something of "destiny."

Read the full story here.

Want to learn more about Year in Review?
TD Bank: 2021 Year In Review
Celebrating One Year of TD Workshop

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