TD Auto Finance (TDAF), a subsidiary of TD Bank, America's Most Convenient Bank®, received the highest ranking in Retail Credit – Non-Captive for overall Dealer satisfaction according to the 2017 J.D. Power U.S. Dealer Financing Satisfaction StudySM.
TDAF achieved a score of 912 in the retail credit segment from J.D. Power, 45 points ahead of the industry average. Additionally, TDAF achieved a score of 982 in the Floor Plan segment of the survey, exceeding the industry average by 42 points.
"At TDAF, we are constantly striving to provide value added products and services that exceed the needs of our dealers in today's competitive environment," said Andrew Stuart, TD Auto Finance's President and Chief Executive Officer. "This feedback will help us evaluate what resonates with dealers on both the retail and commercial sides of the business. Our plan is to continue to act on that feedback."
The study measures dealer satisfaction with auto financing providers for both wholesale and retail products. Dealers evaluate their experience with providers in two financing segments: Retail Credit and Floor Planning.
"At TDAF, we understand a dealer's partnership with a lender is a vital piece of their success," said Greg Braca, Chief Executive Officer, TD Bank. "We want to be long-term partners with our dealers and their first choice in a financial provider for all of their business needs. We value their feedback and thank them for choosing TD Auto Finance."
About TD Bank, America's Most Convenient Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 9 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
SOURCE TD Bank
For further information: Amber Leahy, VP, Corporate Communications Manager, TD Bank, 856-505-1169, Amber.Leahy@td.com